Privacy Policy

1. Introduction

Migration Cat ("we", "our", or "us") operates the website www.migrationcat.com and provides the network configuration migration service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect your name, email address, and login credentials. If you sign in through a third-party authentication provider, we receive your name and email from that provider.

2.2 Payment Information

When you purchase credits, payment processing is handled by Stripe, Inc. We do not store your full credit card number, CVV, or card expiration date. We retain only the Stripe customer ID and transaction references necessary for order management and invoicing.

2.3 Configuration Files

When you use the migration service, you upload network device configuration files. These files are processed to generate the migrated configuration and are stored temporarily for the purpose of providing migration history and reports. Configuration files may contain sensitive network information such as IP addresses, VLAN configurations, and routing parameters.

2.4 Usage Data

We automatically collect certain information when you access the Service, including your IP address, browser type, operating system, access times, and the pages you have viewed. This data helps us improve the Service and diagnose technical issues.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your configuration migration requests
• Process payments and manage your credit balance
• Generate invoices and transaction records
• Send you service-related notifications
• Respond to your inquiries and provide customer support
• Monitor and analyse usage patterns to improve the Service
• Detect, prevent, and address technical issues or fraud

4. Data Processing and AI

Our Service uses third-party AI models to process and convert network configuration files. When you submit a migration request, the content of your configuration file is sent to the AI service provider for processing. We do not use your configuration data to train AI models. The AI provider processes the data solely to fulfil your migration request.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Payment processors (Stripe) to process transactions
• AI service providers to perform configuration migrations
• Cloud infrastructure providers to host and operate the Service
• Law enforcement or regulatory bodies when required by applicable law

6. Data Retention

We retain your account information for as long as your account is active. Migration history and configuration data are retained to provide you with access to past migration reports. You may request deletion of your account and associated data by contacting us at the email address below.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a portable copy of your data

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

We use essential cookies to maintain your session and authentication state. These cookies are strictly necessary for the operation of the Service. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: